Communication problems in community management are never a shortage of channels. It’s the opposite. Residents text, email, and message through the portal, sometimes about the same issue on the same day, and none of those channels know the others exist. And what worsens the problem is scale. Community associations are now home to 78.1 million […]

The state your community sits in can shape your board’s legal and financial exposure, and reserve funding is where that shows up most. Florida is the clearest example. For years, boards there could vote annually to waive reserve contributions entirely, letting associations defer funding the roof or the parking structure indefinitely. That loophole closed after […]

Roughly 373,000 homeowner associations and condo associations are operating nationwide as of 2025, and close to 80 million Americans live inside one. Almost none of those residents negotiated a single clause of what governs them. And if you ask homeowners what’s actually written in their association’s governing documents, most will just give a vague memory […]

Condos make up roughly one in five homes in Chicago, per DePaul University’s Institute for Housing Studies, and more than half the housing stock in neighborhoods like the Loop and Near North Side. Buy one, and you automatically join an association. Someone has to run that association day to day, and that’s the work of […]

If you’re on an HOA board in Los Angeles, you’re safeguarding one of the last realistic paths to ownership many Angelenos have left. Roughly one in four Americans now lives inside a community association. California carries more of that load than any state, with an estimated 51,700 associations, many of them in the LA basin. […]

If you live in an HOA, you’ve probably already formed an opinion about whether your fee is fair, and so has your board. In my experience, after years on the property management side, that opinion is built on gut feelings and complaints, and whatever the number happened to be the year someone moved in, not […]

More than 78.1 million Americans now live inside an HOA, condo association, or co-op, spread across an estimated 373,000 associations nationwide. For most of those residents, they already do online banking, manage subscriptions, and order stuff online. So they expect their associations to be run in a similarly convenient manner. And interestingly, things are moving […]

Dallas-Fort Worth added 123,557 residents between mid-2024 and mid-2025. That’s about 339 new neighbors a day, second-most of any U.S. metro. Much of that growth is filling in master-planned communities along the Dallas North Tollway and rippling into Collin and Denton counties, where Collin County is now the second-fastest-growing county in the country. If you […]

Property managers can make life so much easier for condo boards and residents in the building, so we selected 10 noteworthy management companies based on client feedback, experience, credentials, public reviews, and industry reputation. Top 10 companies How to choose the right management company for your condo Comparing condo management companies in Toronto isn’t quite […]

Financial onboarding is the number one step to prevent financial friction with new owners, and the financial services world figured this out a long time ago. Banks invest heavily in the account opening experience because that first window of interaction determines whether a customer trusts the institution, pays on time, and stays. Community associations aren’t […]

You didn’t join your HOA board to chase payments. And yet, here you are, again, drafting reminder emails, making follow-up calls, and having conversations with neighbors who have somehow missed their dues. It’s tiresome, it eats up your time, and it has nothing to do with the reason you volunteered in the first place. What’s […]

Nearly 80 million Americans now live in HOAs, representing roughly a third of all U.S. housing stock. And that number keeps climbing. By the end of 2026, the total number of HOAs in the country is expected to approach 377,000, up from approximately 373,000 at the close of 2025. As communities grow, so do the […]

There’s a difference between deploying technology and adopting it. You can flip the switch on a perfectly functional payment portal, send out one announcement, and still find yourself staring at a pile of envelopes at the end of the month. And that’s not stubbornness on their part, but human nature. The more habitual a behavior, […]

If you manage a large community association, you know that collecting dues is an entire chain of events, from generating invoices, sending reminders, and accepting payments through multiple channels, to matching each one to the right unit, reconciling your bank, and tracking down whoever hasn’t paid once the grace period closes. Every single link in […]

Roughly 74 million Americans now live in HOA-governed communities, and homeowners increasingly expect the same frictionless digital experience for paying their dues that they get everywhere else in their lives. As a result, online payments have become a standard for most HOA communities.  These platforms give your residents personalized payment portals, automated billing reminders, and […]