Document shop
Turn document requests into a scalable revenue stream
Give every community in your portfolio a branded online storefront for status certificates, Form B, estoppels and more. Centralize ordering, payment and fulfillment in Condo Control—and create ancillary revenue for your property management company through eligible paid orders.
Create ancillary revenue
Control the requestor experience
Standardize across communities
Your team already fulfills the requests. Your company should capture more of the value.
Every sale, refinance, mortgage and ownership change can create a new request for community documents. When those requests run through email, spreadsheets, separate payment tools or third-party storefronts, your staff still performs the work—but the process, data and transaction value are fragmented.
Grow revenue per door
Turn recurring document demand into ancillary revenue. Offer paid statutory and non-statutory documents by community and receive an agreed share of revenue from eligible orders.
Reduce manual work per order
Let requestors find the right community, select documents, submit order details, pay online and receive completed files electronically—reducing back-and-forth for staff.
Standardize across the portfolio
Configure document catalogs, prices, availability and delivery options by portfolio or community, giving every team a repeatable process across markets.
Own the experience
Replace disconnected portals with a branded storefront and one fulfillment workflow inside Condo Control. Your company controls what is offered, how it is priced and how requestors experience your brand.
One storefront. One fulfillment workflow. Every community.
Document Shop connects a simple public ordering experience with the operational workflow your staff needs behind the scenes.
Build the catalog
Choose the documents available for each portfolio or community. Set descriptions, pricing, availability and delivery options for each item.
Let requestors self-serve
Realtors, lawyers, mortgage professionals, prospective buyers and owners use a public, branded page to find the correct community and unit, add one or more documents and pay online. No Condo Control login is required.
Fulfill inside Condo Control
Staff review the order, assemble and attach the required files, and release each item as soon as it is ready. Common documents and order-specific files stay connected to the same workflow.
Deliver and earn
Requestors receive status updates and completed documents electronically. Your property management company participates in revenue from eligible paid orders under the approved commercial terms.
Sell more than a status certificate
Document Shop expands beyond a single Ontario Status Certificate product. Build a catalog around the statutory and non-statutory documents your communities and jurisdictions require.
Built for scalable document operations
Give authorized staff the control to manage document sales across the portfolio without relying on custom development for every new community or document type.
Portfolio and community-level catalogs
Set portfolio-wide standards, then tailor the available documents and settings for individual communities where needed.
Flexible pricing and delivery options
Define the price, availability and delivery option for each catalog item.
Multi-document ordering
Allow requestors to purchase several documents in one order instead of repeating the checkout process.
Multi-file fulfillment
Attach the files required for each item, including order-specific files and reusable community documents.
Release documents as they are ready
Send completed items without forcing the requestor to wait for every document in the order.
Centralized order visibility
Give fulfillment staff one place to review orders, payment state, progress and delivery activity.
Branded standalone storefront
Provide a professional public ordering experience tied to your management company and communities.
Online payment and delivery
Accept card payments and deliver completed documents electronically through the same workflow.
Bring document sales back into the platform that already runs your communities.
Document Shop consolidates the workflow inside Condo Control so your team can standardize the process, reduce tool sprawl and keep greater control over the customer experience and transaction economics.
A disconnected approach
- Requests arrive through inboxes, forms and separate portals
- Payment, fulfillment and delivery happen in different tools
- Catalogs, pricing and service levels vary by community
- Staff spend time answering repeat questions and status requests
- The buyer experience and part of the transaction value may sit with a third party
The Document Shop approach
- One public, no-login storefront for every community
- Online payment, fulfillment and delivery connected in one workflow
- Catalog control by portfolio and community
- Each document can be released as soon as it is ready
- A branded requestor experience and participation in eligible transaction revenue
Time is money. Save both.
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