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For managers

Spend the day managing, not chasing.

The job is hard enough without four browser tabs, two inboxes, and a phone that rings at nine at night. Condo Control puts every request, every payment, every vendor, and every conversation in one place, and lets residents handle what they can on their own.

3M+ Residents
5,000+ Communities
18+ yrs Serving communities
Today's queue
Westbrook Estates · 23 open
AI
Unit 412 — Leak under sink
PlumbCo dispatched · ETA Wed
Done
📋
Architectural review #88
Awaiting board · 2 days
Wait
🔑
Pool key request
Unit 218 · today
You
This week
Volume vs last week
142
Requests
−38%
vs last week
By channel
App self-serve86
Email32
Phone14
Walk-in10
AI draft pending review
From Sarah K. — unit 412
AI DRAFT — review before sending
Reply to leak request
"Hi Sarah, thanks for letting us know. I've dispatched PlumbCo for Wednesday morning, 9–11. They'll text before arrival..."

Three changes that managers tell us actually move the needle.

The job does not get easier by working harder.

01

Hours back in the week

AI assistance, auto-routing, and resident self-service take repetitive work off the plate. Managers tell us they save 15 to 20 hours a week once the system is in place.

02

A quieter inbox

Most resident questions can be answered without a human. When the AI assistant handles the simple ones and the rest route to the right person automatically, email volume drops sharply.

03

Boards that trust the operation

Real-time dashboards and auto-generated board packages mean board members can see what is happening without asking. Fewer status meetings. Fewer 9pm calls.

Multiple modules. One platform.

The features managers actually use every day, not the ones that look good in a demo.

01 · Daily workflow

One inbox. Every channel.

Phone messages, emails, app submissions, and walk-ups all land in the same queue. AI suggests responses. You triage in minutes instead of context-switching for hours.

  • Unified inbox
  • AI-suggested replies
  • Auto-routing
  • Mobile-first
Inbox · 4
Sarah K. — 412app
leak under sink...
John M. — 218email
re: pool key
555-0148phone
voicemail 0:42
HOA Boardapp
arch review #88
Sarah K. — Unit 412
"There's water under my kitchen sink — I think it's the disposal."
AIDRAFT
"Hi Sarah, thanks for letting us know. I've dispatched PlumbCo for Wednesday morning, 9–11. They'll text before arrival..."
02 · Maintenance & violations

Every request, tracked from submission to signoff.

Residents submit through the app with photos. The system routes by category, dispatches the vendor, and tracks status until the board signs off. You stop being the inbox.

  • Photo & video submission
  • Auto-routing to vendors
  • Vendor portal
  • Violation workflows
Request #1284
In progress
🚰
Timeline
Submitted
Resident, unit 412 · Mon 9:42 AM
Routed
PlumbCo (auto) · Mon 9:43 AM
Confirmed
PlumbCo accepted · Mon 11:14 AM
Scheduled
Wed 9–11 AM · Tue 2:00 PM
Closed
Pending
03 · Communication

Reach every resident without thinking about how.

Send once. It goes out as email, SMS, push notification, and printed notice if needed. Read receipts and delivery logs included.

  • Multi-channel delivery
  • Resident segmentation
  • AI drafting & translation
  • Read receipts
Compose announcement
3 channels
Pool maintenance Saturday
The pool will be closed Saturday 8am–2pm for routine maintenance. We expect to reopen by 3pm.
Channels
📧 Email 💬 SMS 📱 Push 📄 Print
Delivery preview
Email284 residents
SMS197 residents
Push241 residents
04 · Board prep

Board packages build themselves.

Financials, open issues, recent decisions, and upcoming votes assemble into a board package automatically before the meeting. You spend the time before the meeting on the meeting, not on the package.

  • Auto-generated packages
  • Document vault
  • Meeting templates
  • E-voting tools
October Board Package
Westbrook Estates · Auto-generated Oct 28
Financial summary
Open issues (12)
Recent decisions
Upcoming votes
Vendor performance
Saved this meeting
3.5 hrs

Run the community without running yourself into the ground.

Book a 30-minute demo. Bring a typical week and we will show you how it would actually look in Condo Control.