Tighter security, cleaner shift logs, zero missed incidents
Purpose-built for concierge, mobile patrols, and front-desk teams. Guard tours, incident reports, visitor logs, and key tracking in one platform. Every shift documented, every event searchable, every hand-off clean.
One security platform, every kind of community.
High-rise concierge desks, gated HOA communities, and mixed-use properties all run security differently. Condo Control fits the way your team already operates, and gives leadership one place to see everything.
High-rise concierge
Every package, visitor, incident, and key hand-off logged in seconds. Shifts hand off cleanly so the 3 AM overnight and the 7 AM morning shift start on the same page.
Gated HOA communities
Mobile guards walk or drive defined routes, scan checkpoints, and log events from a phone. No internet at the back gate? The app keeps working and syncs later.
Mixed-use & amenity-heavy
Properties with retail, fitness, or event space need tighter visitor control. Pre-authorize contractors, track tenant staff, and spot access patterns that do not add up.
Tools that fit the job, whoever is on shift.
Security directors, front-desk staff, and mobile patrols all need different things. Condo Control gives each of them exactly what they need, without forcing anyone into a workflow that was not built for them.
For Security Leadership
Accountability without standing over anyone's shoulder.
See every patrol, every incident, and every visitor log from one dashboard. Spot patterns before they become complaints. Defend decisions with a complete audit trail that holds up in insurance claims, board meetings, and legal review.
- Live patrol tracking with checkpoint timestamps and GPS
- Incident trending by type, location, shift, and severity
- Exportable reports for boards, insurers, and compliance audits
- Role-based access so staff see only what they need
For Front Desk & Concierge
Do the job in one system, not six clipboards.
Log packages, clear visitors, file incident reports, and hand off cleanly at shift change. Trusted by more than 20,000 concierge and front-desk staff. No more lost slips, misplaced notebooks, or the 3 PM "did anyone tell the next shift about..."
- Package logging with photo capture and resident notifications
- Pre-authorized visitor lists and digital sign-in
- Incident reports with attachments and severity tracking
- Shift notes and hand-offs that carry over cleanly every day
For Mobile Patrols
The app keeps working, even when the signal doesn't.
Walk or drive routes, scan checkpoints, log events, and capture photos from a phone. New offline mode means dead zones in parking garages, stairwells, and back corners of the property never leave a gap in the record. Syncs automatically when connectivity returns.
- NFC, QR, and GPS checkpoints on a single route
- Offline mode with full feature set and auto-sync
- Location traffic on a map showing where each scan happened
- One-tap incident reporting with photo, location, and severity
What security teams tell us changes in the first 90 days.
Not features. Outcomes. The three shifts in how your community operates, backed by the numbers our customers share with us.
Fewer incidents slip through
Structured reports, clean shift hand-offs, and searchable logs mean nothing gets lost between 11 PM and 7 AM. Response times drop, and residents notice.
A complete, defensible paper trail
Every patrol, incident, and visitor cleared is timestamped, attributable, and exportable. Insurance claims, board reviews, and legal disputes start from a full record instead of a hunt.
Staff on the floor, not at a desk
When logging a package takes 10 seconds and clearing a visitor takes 15, your team spends the rest of the shift on what actually matters: being present, aware, and available.
Every tool a security team actually uses.
Patrols, incidents, visitors, parking, keys, and emergencies. All in one platform, deeply connected to the rest of your community operations.
Guard tours that prove themselves.
Build routes with NFC, QR, or GPS checkpoints. Guards scan as they go, and every stop is timestamped with location, photo, and notes. Location traffic plots each scan on a map so leadership can see exactly where patrols happened and when. Now with full offline support, dead zones no longer leave gaps in the record.
- NFC, QR & GPS checkpoints
- Offline mode with auto-sync
- Location traffic on a map
- Missed-checkpoint alerts
Every event documented the same way, every time.
Structured templates for noise, property damage, medical, trespassing, and suspicious activity. Severity levels, witnesses, photos, and escalation rules all in one form. Everything searchable, exportable, and ready for insurance or legal review.
- Structured incident templates
- Photo & video attachments
- Severity and escalation rules
- Full audit trail
Know who is in the building, always.
Residents pre-authorize guests from the app. Front desk sees the list, IDs the visitor in seconds, and logs the sign-out on the way back. Contractors, deliveries, and repeat guests all handled without a paper sheet to lose.
- Resident pre-authorization
- Digital sign-in & ID capture
- Recurring visitor passes
- Contractor access scheduling
Unauthorized parking, finally under control.
Assign spots, log license plates, enforce visitor limits, and issue violations with photos and timestamps. Security patrols log infractions in seconds. Enforcement becomes consistent, documented, and defensible. No more "the overnight guard was tougher" complaints.
- Assigned and visitor spot tracking
- License plate lookup
- Violation logging with photos
- Towing and escalation workflows
Every key accounted for, every time.
Track keys, fobs, remotes, and access cards by unit, visitor, or contractor. Know who has what, when they took it, and when it needs to come back. Lost fobs get deactivated in seconds so a missing card is an inconvenience, not a security risk.
- Unit, resident, and contractor assignment
- Issue and return workflow with photos
- Active fob deactivation from the platform
- Lost, found, and replacement tracking
Reach the whole community in seconds.
Fire alarm, water shut-off, police incident, lockdown. Send a single broadcast and it goes out instantly as email, SMS, push, and voice. Segment by tower, floor, owner vs. tenant, parking holder. Delivery logs confirm every resident was reached.
- One-tap emergency broadcast
- Email, SMS, push, and voice
- Tower and floor segmentation
- Delivery receipts and logs
From paper memos to a single source of truth.
3150 Condominium Association, a 204-unit high-rise with a full-time concierge desk, was juggling over 100 packages a day, a paper visitor book, and incident notes on sticky pads. After switching to Condo Control, security operations moved onto a single platform, shift hand-offs stopped losing context overnight, and 80% of units were active on the resident app within months.
Switching to Condo Control marked a turning point for our association. It's more than just a software solution. This has been a game-changer for us in terms of resident satisfaction and operational control.
What security teams and boards ask first.
How does offline mode actually work on patrol? +
Can we use our existing NFC checkpoints or do we need new hardware? +
What does location traffic show, and who can see it? +
How do incident reports hold up for insurance and legal review? +
How long does implementation take for the security module? +
Does Condo Control integrate with our existing access control or camera system? +
Is resident and incident data secure? +
Run security from one place.
See how Condo Control fits your building. 30-minute demo, tailored to your patrol setup, front-desk workflow, and team size.
