Community association boards are elected to represent and safeguard the interests of the community. That means when the board is making major decisions and during board elections, residents are involved. A quorum serves as a way of protecting the residents by making sure the majority of homeowners approve decisions. This prevents board members from passing […]

Being on an HOA board isn’t what it used to be. What was once a manageable role has evolved into something far more demanding. Board members nowadays face rising expenses that need more professional budgeting, tighter regulations, higher homeowner expectations, and communities that are more complex.  Don’t forget that most board members are volunteers. They […]

I have been in the property management industry for a long time, and I have watched it transform. Right now, 33.6% of Americans live in community associations. Over the next two decades, that figure is projected to hit 50%, driven by roughly 8,000 new associations forming each year. I have seen this growth, and it […]

I have worked with many community associations to know how much homeowners feel confused about who has the answer to their questions. Sometimes, even the board doesn’t know whether it’s the one to answer or it’s the CAM. Let me clear this up for you. Think of your HOA board like a city council, while […]

If there’s one challenge that keeps showing up in community associations’ management, it’s the growing disconnect between what boards prioritize and what residents actually experience day to day. This gap rarely comes down to bad intentions. It’s usually a failure of process, communication, or understanding.  Right now, we have more than 370,000 HOAs operating across […]

In my experience working with HOA communities, managing an HOA can become complicated quickly. Boards have to collect assessments, track maintenance, enforce rules consistently, store records, and keep homeowners informed, often while relying on spreadsheets, email threads, and scattered files. When those processes aren’t centralized, the same problems keep popping up: missed follow-ups, inconsistent communication, […]

Accounting software is used by all types of professionals. While accountants and bookkeepers are generally very comfortable working with this technology, people without an accounting background can use it too. In fact, several HOA staff and managers rely on accounting software to streamline and organize income and expenses, such as bill payments, taxes, payroll, assessments […]

HOA communities are governed by regulations that are legally binding; even pertaining to the process of how voting in the community is done.  So, while casting a vote might appear to be one simple act, there is a series of HOA voting rules that must be adhered to.  Table of contents  Which HOA governing documents […]

Did you know that your HOA might be eligible for a grant? Unlike loans, recipients do not have to pay back grant money.

Alberta has tabled legislation that aims to improve governance in condominium communities. Bill 30, the Service Alberta Statutes Amendment Act, 2024, would impact three different Acts: Developers and contractors would also benefit from this Act. Amendments would allow them to get paid in full sooner, and harmonize prompt payment rules and processes for public and private […]

Some say, if it works don’t fix it, but at Condo Control, we say if it works, we can improve it. This strategy is one of the reasons for our ongoing international success and keeps Condo Control at the highest satisfaction rating in the industry, according to Capterra. We apply our continuous “improve it” philosophy […]

Champlain Towers South, a 12-floor condominium in Surfside, Florida, partially collapsed while hundreds of owners were sleeping in June of 2021. The collapse was sudden, and resulted in mass casualties. Three years have now passed since this disastrous event occurred, but the aftermath continues to impact the family and friends who lost loved ones in […]

Summer brings out the best in people. The warm weather and long days make outdoor activities far more attractive, and make burgers, hotdogs and corn taste better. Once Memorial Day hits, many HOAs witness a renewed energy in their communities.  Owners hang out by the pool, prepare dinner on the grill, or work up a […]

Parcel lockers are the preferred storage solution for condominiums. They are easy to use, they drastically reduce the workload for concierge or front desk staff, and they are effective at preventing items from getting lost or stolen. This smart hardware has almost become a necessity for multifamily communities due to the sustained popularity of online […]

Modesty has never been one of New York City’s defining traits. Its bold and outgoing nature is what attracts tourists and residents alike. The iconic buildings, towering over streets and parks, are nothing short of remarkable. But, the city is asking many of these buildings, some nearly 100 years old, to change, and they haven’t […]