Why do condo keys get lost?
In a condo environment, loaned keys often end up lost. It happens easily and it happens frequently. Condo keys can go lost for several reasons. At their core, many of these problems come down to a lack of key tracking.
Sometimes the borrower will misplace the key. More often they simply forget to return it or they bring it back and the return isn’t properly recorded. As a result, the key is treated as lost.
Condo managers need a way to make sure that keys don’t get lost in the shuffle.
The solution: key tracking software
Using intelligent key tracking software prevents keys from being lost in the shuffle. It improves key record keeping with a detailed, searchable log of who has borrowed particular keys and used them.
Condo Control includes key tracking software in the Security and Concierge module.
With this tool, the condo manager, security, or concierge can track:
- The time and date of key loans and return
- The name of the individual borrowing the key
- Notes/Comments about the reason for loaning key
- Activity reports by key or date range
So you know who had what key and when. As well as why they used it, where it was used, and whether it was returned.
All of this information is in a secure and easily searchable database. As a result, tracking missing keys is fast and painless.
How does condo key tracking software work?
The condo key tracking uses the same user-friendly interface as all of our property management software. That means it communicates across all platforms and channels allowing easy access and searchability for everyone who needs to use it.
The software works by tracking the key at every step.
Checking out the key
Before loaning a key you log into Condo Control and open the Security & Concierge system. In there you select the Key Checkout option.
You select the key as well as enter the details of who is checking out the key.
Save the key check out and this information is now tracked with the time and date recorded. The signature tablet prompts the borrower to verify with a signature.
Now you know who has a key, when they checked it out, who loaned them the key, and what it is being used for.
Checking a key back in
When a key is returned you proceed to the Key Checkout menu.
Find the key on the menu and choose the “Check In” option, and add any necessary comments.
The information is now saved with the check in time. Details are easy to access.
Finding a missing key
When looking for a key, return to the Key Checkout menu and view the Complete Key List. The key details are immediately available, including the details of who has the key.
You can check on the key and its activity to easily locate it. It’s that easy.
Other features
In addition to locating and tracking keys, more useful data and actions are available. Users can:
- Search previous key tracking activity
- Create a temporary key
- Delete/return a temporary key
- Create a permanent key
- Update a permanent key
- Delete a permanent key
- Track an unlimited number of keys
- Track the security guard who released the keys
- View identification details that were used to check out the key
Get the best key tracking software for condos
If you’re looking for the best key tracking software for condos, we have you covered. Our system is safe, simple, and reliable. Request a quote today to learn how Condo Control can improve condo management for you.
