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Condo & co-op management software

Run a cleaner, safer building without the chaos

Purpose-built for high-rise, mid-rise, and townhome condos. One platform that keeps front-desk, management, and the board on the same page. From package logs to amenity bookings, incident reports, and resident communications.

20K+ concierge & front-desk users
#1 easiest to use on G2
3M+ residents served
Front Desk · Today
12 new events
Package logged · Unit 2104
Amazon · 9:42 AM
New
Visitor arrival · Unit 1807
Contractor · 10:15 AM
Hold
Noise complaint · Tower 1
Incident · 11:02 AM
Building Overview
This month
1,284
Packages logged
96%
Resident read rate
Amenity Bookings
Today & tomorrow
Party room · Unit 3415
Sat 6:00 PM · 4 hrs
Confirmed
Gym · Unit 0812
Sun 8:00 AM · 1 hr
Pending
Pool · Unit 1202
Completed · Today
Closed
Trusted by condos & co-ops
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One platform, every kind of condo community.

Whether you run a 400-unit high-rise with 24/7 concierge, a mid-rise with shared amenities, or a townhome condo community, Condo Control fits the way you operate.

High-rise condos

200+ units · Full amenity & concierge

Party rooms, pool, gym, 24/7 front desk, parcel lockers, and parking garages. Every service tracked and every resident reachable in one place.

Mid-rise & low-rise

60 to 200 units · Shared amenities

Lighter-touch buildings still need strong communications, maintenance routing, and parking control. We scale to match without forcing you to use features you don't need.

Townhome condos

67+ units · Shared governance

Townhome condo communities get the same governance, voting, and maintenance tools as towers, without the complexity of front-desk operations.

Software that works for every role.

Boards, property managers, and front-desk teams all need different things. Condo Control gives each of them exactly what they need, in one platform.

For Board Members

Govern with confidence, not email threads.

See exactly what is happening in the building without chasing managers for updates. Financial health, reserve status, and open incidents at a glance. Board packages build themselves.

  • Real-time dashboards on finances, incidents, and open work orders
  • AI-generated board packages for monthly meetings
  • Secure document vault for declarations, bylaws, and minutes
  • eVoting with proxy, weighted, and fractional support to hit quorum
Book a demo
Board Dashboard · Harbourview
Live
Operating budget variance
+1.4%
Reserve fund
$4.2M
Outstanding fees
$18.6K
Open incidents
2
Pending approvals
5
June board pack
Ready
Generated 8 minutes ago

For Property Managers

Managers get more done with less effort.

Requests, violations, vendors, amenity bookings, and resident messages all in one system. Residents self-serve what they can, and managers get hours back each week.

  • Unified inbox for requests across phone, email, and resident app
  • Automated workflows for violations, approvals, and vendor dispatch
  • Status page updates so residents stop asking "is it fixed yet"
  • Built-in AI that drafts messages, summarizes threads, and suggests next steps
Book a demo
My Queue · Today
18
Move-in inspection · #2104
10:30
Vendor walkthrough · garage
1:00
Noise complaint follow-up
2:15
Board pack · June
3:30
Amenity inspection · pool
4:00
This week
15 hrs
saved vs. manual workflow

For Front Desk & Security

Do the job in one system, not six clipboards.

Trusted by over 20,000 concierge and front-desk staff. Log packages, clear visitors, file incident reports, and hand off cleanly at shift change. No more lost slips or misplaced notebooks.

  • Package logging with photo capture and resident notifications
  • Pre-authorized visitor lists and digital sign-in
  • Incident reports with attachments and severity tracking
  • Shift notes and hand-offs that carry over cleanly every day
Book a demo
Shift Log · Evening
On duty
Parcel · Unit 2104
9:42 PM
Visitor hold · Unit 1807
10:15 PM
Incident · Parking P2
10:44 PM
Amenity check · Gym closed
11:00 PM
Hand-off note filed
11:58 PM
Packages this month
1,284
Zero missing, fully logged

Three things every condo gets back.

Not features. Outcomes. This is what boards, managers, and concierge tell us changes in the first 90 days.

01

A safer, calmer building

Structured incident reports, pre-authorized visitor lists, and clean shift hand-offs mean security stops playing catch-up. Response times drop, and resident trust goes up.

02

Fewer resident complaints

Amenity booking conflicts, package confusion, and communication gaps are the three biggest sources of friction in a condo. Close all three and the inbox quiets down.

03

Hours back, every week

Managers tell us they save 15 to 20 hours a week once resident self-service, automated workflows, and AI drafting take over the repetitive work.

Every module a condo actually needs.

Front desk, amenity, security, governance, and communications. All in one platform, deeply connected.

01 · Front Desk & Packages

Give concierge the system they have been asking for.

Log a package in 10 seconds with photo and automatic resident notification. Track pickup, flag unclaimed parcels, clear storage. Add visitor management, key tracking, and incident notes and the entire front desk runs from one screen.

  • Package logging with photos
  • Visitor pre-authorization
  • Key & fob management
  • Shift hand-off notes
Package Intake
3 logged
2104
Amazon · 2 boxes
9:42 AM · Notified
In storage
1807
FedEx · Envelope
10:15 AM · Signature required
Hold
3415
UPS · 1 box
11:02 AM · Picked up
Cleared
02 · Communications

Reach every resident without thinking about how.

Send once. It goes out as email, SMS, push, and printed notice, from the same composer. Read receipts and delivery logs included. Segment by tower, floor, owner vs. tenant, parking holder. Over 120 languages supported.

  • Email, voice, SMS, push
  • Tower and floor segmentation
  • Read receipts
  • Multi-language support
New Announcement
3 channels
Water shutoff, Tower 1 floors 20-30
Tuesday May 12, 9 AM to 2 PM. Annual riser maintenance. Service resumes same day.
Email 412 SMS 287 Push 389
03 · Amenity Booking

Party room conflicts, solved.

Granular rules for every amenity: who can book, how far ahead, deposits, cool-down periods, max duration. Residents book from their phone, concierge sees the schedule instantly, and the board gets usage reports for budget decisions.

  • Rule-based availability
  • Deposit & payment collection
  • Waitlists for popular spaces
  • Usage analytics
Party Room · May
82% booked
47
Confirmed this month
8
On waitlist
04 · Parking & Violations

Unauthorized parking, finally under control.

Assign spots, log license plates, enforce visitor limits, and issue violations with photos and timestamps. Security patrols log infractions in seconds. Enforcement is consistent, documented, and defensible.

  • Assigned and visitor spot tracking
  • License plate lookup
  • Violation logging with photos
  • Towing and escalation workflows
Violation · P2-14
Open
Plate BCDH-472 · No permit
Logged by N. Patel · 11:14 PM
Photo evidence attached
2 images · Front and plate
Warning issued, 24 hrs
Tow escalation · May 8, 11 PM
05 · Incident Reports & Security

Every event documented, every shift accounted for.

Structured incident reports with severity levels, witness tracking, and file attachments. Noise complaints, suspicious activity, maintenance emergencies. Everything searchable, exportable, and ready for insurance or legal review.

  • Structured incident templates
  • Photo & video attachments
  • Severity and escalation rules
  • Full audit trail
Incident #IR-2847
Escalated
Noise complaint · Unit 1904
Reported by Unit 2004 · 11:42 PM
Severity
Medium
Witness on file
Yes
Sent to manager
May 8
06 · eVoting & Meetings

Hit quorum without chasing ballots.

Compliant electronic voting for board elections, budget approvals, bylaw amendments, and special assessments. Reach every unit, verify eligibility, count in real time. Paper ballots still supported where needed. Hybrid meetings, live moderation, proxy votes.

  • Virtual and hybrid meetings
  • Moderated meeting service
  • Fractional and weighted voting
  • Proxy and cumulative voting
2025 AGM Vote
Live
Quorum progress
71/50%
Seat 1 · Martinez
184 votes
Seat 2 · Kowalski
142 votes
Budget approval
Pass 74%

What changes when the paper goes away.

3150 Condominium Association, a 204-unit high-rise, ran on door drops, paper memos, and a front desk juggling more than 100 packages a day by hand. After switching to Condo Control, staff time on package management dropped sharply, amenity bookings moved online, and 80% of units were active on the platform.

30%
less staff time on package management
25%
increase in overall staff productivity
20%
less admin workload on amenity bookings
80%
of units active on the platform
Read the 3150 story
"
Switching to Condo Control marked a turning point for our association. It's more than just a software solution. This has been a game-changer for us in terms of resident satisfaction and operational control.
Jeff Gwilliam
Board President, 3150 Condominium Association

What condo boards and managers ask first.

How long does implementation typically take? +
Most condos are live in 2 to 6 weeks, depending on amenity count and whether a concierge module is included. Our onboarding team handles data migration, user setup, and front-desk training. You get a dedicated implementation manager for the duration.
Does it work for a building without a full-time concierge? +
Yes. Mid-rise and townhome condos without 24/7 front desk only turn on the modules they need: communications, maintenance, amenity booking, and governance. You can add concierge tools later if the building expands or staffing changes.
Can you migrate our data from our current system? +
Yes. We have migrated from every major condo platform and plenty of spreadsheet or paper-based setups. The onboarding team does the heavy lifting. You approve the result before we go live.
How does pricing work? +
Pricing scales with unit count and modules selected. Most buildings land in a predictable monthly band with no surprise add-ons. Your demo includes a pricing walkthrough specific to your building.
Is Condo Control secure enough for financial and resident data? +
SOC 2 Type II certified, encryption in transit and at rest, role-based access, and full audit logs. Built to stand up to condo auditors, board scrutiny, and privacy regulations in both Canada and the United States.
What kind of support do we get after going live? +
North American support team, human replies, email and phone. Average first response is under 2 hours on business days. Front-desk and concierge staff get their own training path so new hires ramp up fast.

Success Stories from
buildings like yours.

How high-rises, co-ops, and townhome communities tightened security operations, cut incident response times, and gave their teams the tools they needed.

View All

Run your condo from one place.

See how Condo Control fits your building. 30-minute demo, tailored to your unit count, amenities, and staffing.