Why we collect personal data
In order to provide a full range of services to our clients, we require access to personal information about the owners and residents of the residential communities which we service. This information is required of all units, not just the units which use the system, in order to provide full functionality to a condo’s property management team. Many features, like reports, will not provide full and useful information if the entire list of units and owners is not loaded into the system.
Below is a table that lists the data elements that we collect, and how we use that data to provide our services.
In this table, the term “Administrative Users” refers to board members or property managers.
Upon commencing service with us, the board or property manager turns over current copies of the above personal information so that we may get all system functions up and running. By turning over this information to us, the board is providing their consent for us to use the information as outlined above.
In cases where owners provide updates to their own information through our online system, the online system explains how the information will be used.