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Self-Managed HOAs & Communities

Run your community like
a pro without burnout.

Condo Control is the all in one operating system for self‑managed condos and HOAs. Resolve routine resident questions before they reach the board, standardize operations, and keep records audit ready so volunteers
save time and avoid stress.

Fewer emails to the board

AI assistant and searchable knowledge answer most questions at first contact. Self‑serve handles payments, bookings, forms, and
common requests.  

Clean, shareable records

Minutes, notices, elections, and documents live in one system and stay audit ready.

On time collections

Online payments, autopay, reminders, and late fee rules reduce delinquencies.

Consistent enforcement

Guided ARC or alterations and violations with templates and photo evidence produce defensible outcomes.  

Communication that reaches everyone

Email, Voice, SMS, and in app bulletins with read receipts, plus an always on knowledge base.

Impact

Diamondhead Lake HOA experienced a 40% improvement
in office efficiency.

Condo Control centralized information, improve communication,
and enhance overall efficiency. The exceptional features, combined with its’ customer support, have significantly transformed the operations and member experience at Diamondhead Lake HOA.

How it works

1. Resolve at first contact

Residents get 24 by 7 answers from the
AI assistant or the searchable knowledge base. Exceptions route to the right approver so the board sees fewer how to emails. Managed resident support by phone, email, and chat is included.

2. Standardize every workflow

Use templates and simple workflows for ARC or alterations, violations, meetings, and elections. Everyone follows the same steps, and new volunteers get up to speed quickly.

3. Keep finances and records clean

Collect online, map to the GL, and sync with your accounting system. Minutes, notices, and elections are retained automatically for audit readiness.

Platform capabilities

Resident self‑serve & support

AI resident assistant, searchable knowledge, and resident help by phone, email, and chat so volunteers do not act as the help desk.

Operations & governance in one place

Violations, ARC or alterations, work orders, minutes, notices, and
e voting with searchable, audit ready records.

Payments & accounting

Online dues and assessments with GL mapping and sync to QuickBooks, Stripe, and Yardi in the U.S.

Collections & revenue protection

Autopay, reminders, and fee rules that improve on time payments and cash flow.

Communication

Email, SMS, voice and in app bulletins with read receipts, plus a resident knowledge base.

Maintenance & vendors

Centralized vendor records, insurance tracking, and scheduled maintenance with reminders to prevent backlogs.

Reporting & transparency

Simple dashboards and board packets that make finances, tasks,
and approvals clear.

Scale your portfolio. Reduce busywork.
Keep every record audit‑ready.

Why self‑managed communities choose Condo Control 

Resolution first AI and knowledge

Reduce board and property manager email and call volume
before it starts. 

Resident support included

By phone, email, and chat so volunteers focus on planning,
budgets, and projects.

All in one operations

Keep meetings, elections, records, and enforcement together
for clean audits.

Easy to adopt

With templates that fit real life and training that helps
new directors ramp fast.

Who benefits

Board officers and committee chairs

Fewer interruptions and clearer visibility into priorities and spend.

Volunteer admins and on site managers

Simple, guided workflows and templates for repeat tasks.

Residents

Faster answers, clear communications, and convenient online payments.

Common challenges and how we help 

Residents email the board for every question

AI assistant and self‑serve resolve most questions instantly and route policy exceptions to the right approver.

Volunteer burnout and turnover

Simple workflows, templates, and resident self‑serve reduce hours spent on repeat tasks. 

Confusion on rules and enforcement

Guided ARC or alteration reviews and violations with photo evidence produce consistent, defensible outcomes.

Collections and cash flow pressure

Online payments, autopay, reminders, and late fee rules improve on time collections. CAD support available in Canada.

Communication gaps across diverse groups

Email, SMS, and in app bulletins with read receipts, plus a knowledge base. Optional bilingual templates in Canada.

Maintenance and vendor oversight

Centralized vendor records, insurance tracking, and scheduled maintenance with reminders.

Meeting prep and elections take too long

E voting plus agenda, minutes, and notice templates with automatic retention for audits.

The store, amenity booking, service request and the announcement functions/services are the best. They allow the Residents to buy, reserve and hear and communicate.

-Dragos Vacar

Condominium Manager - Ace Condominium Management Inc

After seeing the value It was unanimous. Everybody was like, this is what we need here... That's what sold all the board members. Yeah. Let's work smarter, not harder.

-Brian Cannaday

HOA Manager - Woodsmoke Ranch

Condo Control is going to keep helping us grow in terms of efficiency. It’s going to help us as boards are always looking to cut costs. The ability to be very communicative without having to spend the money on frequent mailings – that’s definitely going to help us because we can pitch this to new boards.

-Michael Trendota

Co-founder - Alwington Communities Inc

My overall experience with Condo Control has been positive. It simplifies communication and streamlines tasks like booking amenities, managing documents, and handling maintenance requests. The platform is user-friendly and offers helpful features for both residents and management

-Aravind Rao

Concierge - PSCC 930

Success Stories from
self-managed associations

View All

Roles

Expertise for your role

Condo Control offers solutions for everyone in your community by automating operations and maximizing efficiency and effectiveness with our expert software.