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Catch at-risk communities before renewal: what response time and sentiment data tell you

Right now, there are roughly 373,000 community associations across the country, and the Foundation for Community Association Research expects another 3,000-4,000 to form in 2026 alone. That’s a lot of new contracts up for grabs, and for most management companies, that’s good news. Retention numbers back that up, with 76% of firms reporting retention rates of 95%+.

Your most over-capacity manager is sitting on your most at-risk community: how to see it coming

The number of community associations is growing, and by the end of 2026, there might be an addition of 3,000-4,000 new communities. The managers running those communities are hitting a wall. A July 2026 survey of about 287 community association professionals found 71% dealing with moderate to severe burnout, and 80% are already considering leaving the profession because of stress.

From a Resident Text to a Logged Service Request in One Click

There are now 373,000 community associations across the country, housing 78.1 million Americans. Those residents collectively contribute more than $124.2 billion in annual assessments. Behind every dollar is an expectation that their community will be well-managed, shared spaces will be maintained, and when something goes wrong, the management will be reachable. And that expectation is […]

Top 10 HOA Management Companies in Los Angeles

If you’re on an HOA board in Los Angeles, you’re safeguarding one of the last realistic paths to ownership many Angelenos have left. Roughly one in four Americans now lives inside a community association. California carries more of that load than any state, with an estimated 51,700 associations, many of them in the LA basin. […]

The capacity problem: spotting the manager at 135% before they burn out

Burnout doesn’t look like burnout while it’s happening. The manager in trouble is usually still hitting deadlines, still making board meetings, and still answering homeowner inquiries, until the time they hand you their notice. If you’re the one with managers reporting to you, it’s your job to catch it before they do. And to catch […]

What an AI copilot actually does in a manager’s inbox

There are 373,000 community associations across the U.S., home to around 78.1 million residents in HOAs, condos, and co-ops. Behind all of that is a small workforce of about 60,000 to 65,000 community managers. And because of the big mismatch in numbers, a full-time CAM runs 8 to 10 communities, each with its own board, […]

Top 10 Condo Management Companies in Chicago

Condos make up roughly one in five homes in Chicago, per DePaul University’s Institute for Housing Studies, and more than half the housing stock in neighborhoods like the Loop and Near North Side. Buy one, and you automatically join an association. Someone has to run that association day to day, and that’s the work of […]

Top 10 HOA Management Companies in Dallas

Dallas-Fort Worth added 123,557 residents between mid-2024 and mid-2025. That’s about 339 new neighbors a day, second-most of any U.S. metro. Much of that growth is filling in master-planned communities along the Dallas North Tollway and rippling into Collin and Denton counties, where Collin County is now the second-fastest-growing county in the country. If you […]

Top 10 condo management companies in Toronto

Property managers can make life so much easier for condo boards and residents in the building, so we selected 10 noteworthy management companies based on client feedback, experience, credentials, public reviews, and industry reputation. Top 10 companies How to choose the right management company for your condo Comparing condo management companies in Toronto isn’t quite […]

Resolve, Don’t Just Respond: How AI Fixes Resident Issues Before They Reach You

As a community association manager, you’re the person everyone turns to. You enforce compliance, manage budgets, coordinate vendors, oversee inspections, issue violation notices, and somehow still find time to return every resident’s call. You’re the thread that holds the community together, and when that thread gets pulled in too many directions, things start to go […]

A Guide to HOA Management Automation

Board members step into their roles with the best intentions, ready to serve their communities. What they don’t always anticipate is the sheer volume of administrative work, from tracking down overdue assessments, documenting architectural requests, following up on covenant violations, coordinating with the vendors, and answering homeowner questions. For many HOAs, the default approach is […]

Automating the Entire Resident Lifecycle In Condominiums

Condo communities have continued to hold their ground even as other corners of real estate have taken hits. But resilient doesn’t mean untouchable. Right now, condo managers are feeling the squeeze, from operating costs climbing, owner expectations rising, and boards asking for more transparency.  So where does that leave us? Looking inward. The smartest condo […]

Software for Community Management Companies

Community management companies have always been the backbone supporting high-functioning condos and HOAs. From answering resident questions to assisting with legal issues, and even putting out literal fires, good community managers are invaluable to a community association. But rapid changes within the industry, coupled with mounting demands and expectations from residents and board members, have […]

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