Community management companies have always been the backbone supporting high-functioning condos and HOAs. From answering resident questions to assisting with legal issues, and even putting out literal fires, good community managers are invaluable to a community association. But rapid changes within the industry, coupled with mounting demands and expectations from residents and board members, have […]

Sometimes, small details matter. In fact, a condominium corporation was asked to appear before the Condo Authority Tribunal (CAT) because of poor record-keeping. In this article, we will explore record requirements in Ontario, and share some tips on how your condo can steer clear of legal complications associated with improper record keeping.    Table of […]

Is your condo management software holding you back? Maybe you’ve never thought about that before, but now that it’s on your radar, take a moment to evaluate its performance. We’ve spoken to several condo management companies and communities about this issue. In some cases, users say that their software is “fine” or that “it works […]

No matter what type of community you manage, where you work, or how long you’ve been in the industry, all property managers can agree that people are the hardest part of the job. Many of our current team members are former property managers, and they have shared some examples that demonstrate just how demanding this […]

Growth is always a top goal when you oversee a property management company. Winning new business takes some work, but you continue to close deals because your team has exactly what condo and HOA communities are looking for. The real challenge is maintaining that high level of service as your portfolio grows. Adding properties without […]

You could work all day, every day, for the next four years, and your to-do list would still contain an exhausting number of items. Working harder is not the solution; it’s simply impossible to outwork your workload. In fact, most property management companies would agree that demands and expectations have escalated.    How to become […]

Kelowna, sometimes playfully referred to as “Kelownafornia” by locals, offers long summers, mild winters, and of course, world-famous wine. Cheers to all of that! Kelowna is located in the southern interior of British Columbia, Canada, in the Okanagan Valley. It is nestled next to the Okanagan Lake, which is the best place to swim when temperatures […]

There is no shortage of resources for board members looking for help with legal compliance. From insurance coverage to best practices, condo and HOA boards have a lot of good base material available to them. But there is less information dedicated to community association managers (CAMs), which is why we decided to put this article […]

When technology is designed to replicate human functionalities, human errors and biases will inevitably make their way into the systems or machines. It is essential to acknowledge how these unconscious associations can impact outputs and results.  You might be thinking, that sounds important, but what does this have to do with condo or HOA management? […]

We give a lot of attention to condo software because we know how transformative it can be for condo communities. But, we want to use this article to recognize some of the leading condominium hardware. Like software, condo hardware simultaneously reduces workloads for staff and elevates the resident experience. The busier the condo, the more […]

Too much to do and not enough time. Unfortunately, this is a reality for thousands of HOAs across the United States. The good news is that help has arrived, and it’s available to work 24/7. Artificial intelligence (AI) is being celebrated as the next revolutionary HOA solution. Affordable, dynamic and full of potential, HOAs are […]

The average lifespan of a commercial elevator is between 20 and 25 years. While that seems relatively long, consider this: it can cost $200,000 to $300,000 to replace a single elevator cab in a condominium! Considering that high number, we want to share some effective ways condo communities can prolong the useful lifespan of their […]

Imagine a scenario where artificial intelligence (AI) not only takes on the work you don’t like doing, but it saves you money too. It gets better. If you are a community manager or a self-managed HOA, you can use AI for these things right now! AI is quickly infiltrating every industry, including residential property management. […]

Property management companies have witnessed two notable shifts over the past few years: These two changes have forced companies to assess what they can do to maintain a high level of service without stretching themselves too thin.   Since managers are already working long hours and don’t have the bandwidth to do more, executives must […]

Condominiums are sometimes praised for their inventive designs. Whether they are contemporary geometrical wonders, or timeless architectural masterpieces, investors and buyers gravitate towards attractive exteriors. However, structural integrity, an equally attractive trait, probably doesn’t get enough attention from condominium communities.    Table of contents    The importance of condo envelopes A condo envelope offers structural […]