An association is the sum of its members. While the board of directors is charged with upholding specific responsibilities, the fate of the association ultimately lies in the hands of the owners. In order to operate at its best, an HOA needs funding, and most of that money comes from owners. These community members also […]

While every association might have a different approval process, these points about approval letters are generally applicable for all HOAs.

The numbers don’t lie. Condos and HOAs need numbers to understand essential things like profits and losses, as well as more complex issues such as scheduling maintenance repairs for equipment. Numbers provide boards with concrete facts, and help them make informed decisions for their community. Instead of acting on a hunch, they can act on […]

To keep condo garbage chutes from jamming up and breaking down, management and residents need to communicate and work as a team.

When trying to decide if an architectural change request should be approved, an HOA will generally look to the association’s architectural standards to help them make a fair and subjective decision. Every HOA board has a fiduciary duty to do what’s best for the entire association, not just one member, which is why a request to paint […]

When a dishwasher breaks, or a leak is discovered, condo corporations and HOAs usually have to figure out who should be responsible for making the repair. If the property is rented, then the landlord or owner is generally responsible for fixing the problem. If a resident has purchased the home, then they are likely responsible […]

What’s the best way to reach hundreds of condo residents all at once? This is a question that many property managers and boards struggle with. Condo communities work best when there is a continuous exchange of information, but communicating with hundreds of people can be pretty challenging. Fortunately, there are some useful communication tools that […]

At its simplest, an HOA is a governing structure for a planned community. It takes care of certain items, in exchange for a fee, and maintains the atmosphere and value of the community.An HOA also creates CC&Rs, bylaws, and rules and regulations that homeowners need to abide by. Rules are different for every community, but some common rules address […]

Property managers have an endless list of responsibilities to take care of. From marketing their client’s property to working with board members to enforce rules, to scheduling maintenance repairs, a property manager doesn’t have much time to waste.There’s a lot of paperwork that comes with managing a condo or HOA association, which ironically, takes up […]

Do you have a system for communicating with your condo community? If not, you may want to take some time to create one. Communication standards are important in any workplace, and condo associations are no different. People who have never had to manage a condo don’t understand how challenging the role can be, and they […]

If you’ve been looking for a communication system for your condo, you already know that there are a lot of options to choose from. But more is not always better when you’re trying to find the best option.The truth is, there may be more than one great communication system option for your condo association. It […]

Good communication goes a long way. It is the foundation of any happy HOA. When there is clear and effective communication between homeowners and management, it has a positive impact on the overall wellbeing of the association. Conversely, when owners don’t receive the information they need, they can feel lost and left out.During emergencies such […]

COVID-19 has rapidly transformed the way that we work and live. Social distancing has become the new normal, meaning we have to find alternative ways to communicate with each other. During this turbulent time, residents are looking to condo and HOA leaders and managers for guidance. If you are in a leadership position, you have […]

Property managers can count on creating maintenance requests. Sometimes they can even plan for scheduled maintenance repairs, however, they can’t always plan for exactly when an elevator will break down or a gate will stop working. Maintaining a condo or HOA could easily be a full-time job, but that is just one of the many […]

Back in the day, when a homeowner was unhappy about something they would type up letters, knock on doors, and hand-deliver their notes to board members. They might even post fliers in the building elevators, or slide them under owners’ doors. HOA board members would have to physically collect dues, and communicate through physical bulletin […]